Customer Help Portal
What is the Process for Migrating My Existing Website to WebElevated?
Migrating your existing website to WebElevated is a straightforward process designed to ensure a smooth transition with minimal downtime. Here’s how the migration process works:
Step-by-Step Migration Process
- Initial Consultation
- Needs Assessment: We start by understanding your current website setup and your specific needs for the migration.
- Migration Plan: Our team will create a customized migration plan based on the complexity and requirements of your website.
- Prepare for Migration
- Backup Current Website: Ensure that you have a complete backup of your existing website. This step is crucial to prevent any data loss during the migration process.
- Access Information: Provide us with the necessary access credentials for your current hosting environment, including FTP/SFTP access, database access, and control panel login details.
- Data Transfer
- Copy Website Files: We will copy all your website files, including images, scripts, and media, from your current host to our servers.
- Database Migration: Your website’s database will be securely transferred to our platform, ensuring that all content, user data, and configurations are preserved.
- Domain and DNS Settings
- Domain Configuration: We will assist you with configuring your domain and DNS settings to point to your new WebElevated-hosted website. You can either follow our provided instructions or send us an admin invite to domains@WebElevated.com to handle the setup on your behalf.
- Testing and Quality Assurance
- Testing Environment: Your website will be set up in a testing environment to ensure all elements are functioning correctly before going live.
- Bug Fixes and Adjustments: Any issues identified during testing will be addressed and resolved to ensure a smooth transition.
- Go Live
- Final Review: Once everything is tested and verified, we will schedule the final migration to make your website live on the WebElevated platform.
- Monitor and Support: Our team will closely monitor your website during and after the migration to ensure everything is running smoothly and provide immediate support if needed.
Post-Migration Support
- Ongoing Support: After your website is live, our support team is available to assist you with any questions or issues you may encounter.
- Training Resources: Access our tutorials and guides to help you manage and update your website on the WebElevated platform.
Need Additional Help?
If you have any questions about the migration process or need assistance, please contact our support team:
- Email: hello@WebElevated.com
- Support Portal: Create a ticket by logging into your account at https://app.WebElevated.com.
Our team is here to ensure your website migration to WebElevated is seamless and successful.