How Do I Configure My New Email to My Phone or PC?

Setting up your Rackspace email on your phone or PC is straightforward. Follow the steps below to configure your new email on various devices:

Configuring Email on a Mobile Device

iPhone (iOS)

1. Open Settings:
   • Go to the “Settings” app on your iPhone.
2. Add Account:
   • Scroll down and tap on “Mail,” then select “Accounts.”
   • Tap “Add Account” and choose “Other.”
3. Enter Email Information:
   • Tap “Add Mail Account” and enter your name, email address, password, and a description for the account.
4. IMAP Configuration:
   • Incoming Mail Server:
     • Hostname: secure.emailsrvr.com
     • Username: Your full email address
     • Password: Your email password
   • Outgoing Mail Server:
     • Hostname: secure.emailsrvr.com
     • Username: Your full email address
     • Password: Your email password
5. Save Settings:
   • Tap “Next” and wait for the account to verify.
   • Ensure “Mail” is toggled on and tap “Save.”

Android

1. Open Email App:
   • Open your email app (e.g., Gmail).
2. Add Account:
   • Tap on the menu icon and select “Settings.”
   • Tap “Add account” and choose “Other.”
3. Enter Email Information:
   • Enter your full email address and tap “Manual Setup.”
   • Choose “IMAP” account.
4. IMAP Configuration:
   • Incoming Mail Server:
     • Username: Your full email address
     • Password: Your email password
     • IMAP Server: secure.emailsrvr.com
     • Port: 993
     • Security Type: SSL/TLS
   • Outgoing Mail Server:
     • SMTP Server: secure.emailsrvr.com
     • Port: 465
     • Security Type: SSL/TLS
     • Require Sign-In: Yes
     • Username: Your full email address
     • Password: Your email password
5. Save Settings:
   • Tap “Next” and follow the prompts to complete the setup.

Configuring Email on a PC

Microsoft Outlook

1. Open Outlook:
   • Open Microsoft Outlook on your PC.
2. Add Account:
   • Go to “File” and click on “Add Account.”
3. Manual Setup:
   • Enter your email address and select “Advanced options.”
   • Check “Let me set up my account manually” and click “Connect.”
4. IMAP Configuration:
   • Choose “IMAP” as the account type.
   • Incoming Mail Server:
     • IMAP Server: secure.emailsrvr.com
     • Port: 993
     • Encryption Method: SSL/TLS
     • Username: Your full email address
     • Password: Your email password
   • Outgoing Mail Server:
     • SMTP Server: secure.emailsrvr.com
     • Port: 465
     • Encryption Method: SSL/TLS
     • Username: Your full email address
     • Password: Your email password
5. Complete Setup:
   • Click “Next” and follow the prompts to finish configuring your email.

Need Additional Help?

If you need further assistance with configuring your Rackspace email on your device, please contact our support team:

• Email: hello@WebElevated.com
• Support Portal: Create a ticket by logging into your account at https://app.WebElevated.com.

Our support team is here to help you with any email setup inquiries and ensure your email is configured correctly on your devices.